Robert Ashenoff Sr.
Robert Ashenoff Sr.

As the general manager of Tremont Towing for the past 24 years, Robert Ashenoff Sr. is no stranger to confrontation. He's been cussed out, spit at and even had his teeth knocked in – all in the service of upholding South Beach's parking rules and regulations. Loveable but tough-as-nails, Robert likes things to be done his way. Lately he's been looking forward to an eventual retirement alongside his family, but the business just keeps bringing him back in.

(L-R) Jerome, Christie & Robert Jr.
(L-R) Jerome, Christie & Robert Jr.

Jerome has been working for Tremont for eight years now, and is considered part of the Ashenoff family at this point. This big, cuddly ladies man loves nothing more than to smile, laugh and make his moolah. But even though he'd rather keep things upbeat, Jerome's co-workers can always count on him to have their backs when things pop off – which is pretty much every day at Tremont.

Christie Ashenoff is her father's angel and the glue that holds Tremont together. Part therapist, part air traffic controller, Christie is at the center of countless confrontations, whether it be the endless line of angry vehicle owners who think that the rules don't apply to them, or the lengthy roster of temperamental tow truck drivers who all want to get paid. But no matter how hot things get (and things are always hot in South Beach) Christie always manages to keep the boys in line and the trucks running on time.

The heir apparent to his father, Robert Ashenoff Jr. is determined to establish himself as Tremont's best driver and as someone capable of running his own business. But father and son have very different styles, and Jr.'s brash approach to towing always seems to lead to conflict. Meanwhile, he constantly butts heads with baby sister Christie, who runs Tremont's dispatch. Increasingly impatient, Robert Jr. is tired of taking orders and is ready to call the shots.

Eddie and Bernice
Eddie and Bernice

Eddie is Tremont's black sheep. A self-described "solo bolo," he doesn't care what the other drivers think of him, as long as he gets paid. But his bad attitude, coupled with a tendency to invite unnecessary conflict onto the yard, is a concern for Robert Sr. With a wife and five kids to provide for, Eddie would be wise to remember that sometimes he has to think before he acts.

Considered a gamble after a disastrous first day, this street savvy wildcard has proven herself to be one of the top drivers in Miami. But while Bernice has learned the rules to the game, her objective remains the same: to line her pockets with cash and smack fire to anyone foolish enough to come between her and her money.

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Is it justifiable to lose your cool at a tow driver?